FAQ's

Ordering & Payment

How do I place an order?
Simply browse our collection, select your desired items, choose your size and color (if applicable), and click “Add to Cart.” When you’re ready, proceed to checkout, enter your shipping details, and complete your payment.

What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Can I modify or cancel my order after placing it?
Orders are processed quickly, so modifications or cancellations are only possible within a short timeframe. Please contact our support team immediately if you need to make changes.

Shipping & Delivery

How long does shipping take?
Shipping times vary based on your location and the shipping method chosen. Please visit: Shipping & Returns

How much does shipping cost?
Shipping costs depend on your location and the shipping method selected. You can view the estimated cost at checkout.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can also check your order status in your account.

Returns & Refunds

What is your return policy?
We offer hassle-free returns within 14 days of receiving your order. Items must be in their original condition with tags attached. Visit our Shipping & Returns page for more details.

How do I request a return?
To initiate a return, complete a Return Request form with your order number and reason for return. If eligible, we’ll send you further instruction.

When will I receive my refund?
Refunds are processed within 5 business days after we receive the returned item. Depending on your payment method, it may take additional time for the funds to reflect in your account.

Product & Sizing

How do I find my correct size?
We provide a detailed Size chart on each product page. If you need further assistance, feel free to contact us.

Are your products true to size?
Most of our products fit true to size, but sizing may vary depending on the style. Check the product descriptions and customer reviews for guidance.

Account & Support

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save favorite items, and receive exclusive offers.

How can I contact customer service?
You can reach us via:
Email: support@trendyzapparel.com
Live Chat: Available on our website on both desktop and mobile devices.